MARONEJEWELRY LLC – FAQ Policy
1. What is MARONEJEWELRY LLC?
MARONEJEWELRY LLC is a U.S.-based online jewelry store offering high-quality, stylish, and affordable jewelry pieces. We operate exclusively within the United States.
2. How can I contact customer support?
You can reach us anytime via:
Email: support@maronejewelry.shop
Phone: +1 (816) 607-8634
Address: 3805 South Benton Avenue, Kansas City, Missouri 64128, United States
3. Where do you ship?
We currently ship only within the United States.
4. What are your shipping options and delivery times?
Economy Shipping
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Delivery time: 5 to 8 business days
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Price: Free for orders $50+
Standard Shipping
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Delivery time: 3 to 4 business days
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Weight range: 5lb – 70lb
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Cost: Displayed at checkout
5. How long does processing take?
Orders require 1–2 business days to process before shipping.
During holidays or high-demand periods, processing may take slightly longer.
6. How do I track my order?
Once your order is shipped, you will receive an email with a tracking number.
You can track your shipment through the carrier’s website.
7. What payment methods do you accept?
We accept:
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Major debit/credit cards
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PayPal
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Shop Pay
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Apple Pay / Google Pay (if enabled on your store)
8. Do you offer returns or refunds?
Yes, we offer returns for eligible items.
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Items must be unused, unworn, and in original packaging
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Return requests must be made within 14–30 days (based on your return policy)
If you want, I can also create a full Return & Refund Policy.
9. What if my item arrives damaged or defective?
If your item arrives damaged, defective, or incorrect:
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Contact us within 48 hours
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Email: support@maronejewelry.shop
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Include your order number and photos of the issue
We will replace or refund your order.
10. Can I cancel or change my order?
Orders can be canceled or modified only before they are processed.
Once shipped, we cannot cancel the order.
11. Are your products hypoallergenic?
Most of our jewelry pieces are made with hypoallergenic materials.
Product pages include detailed material information.
12. Do you offer discounts or promotions?
Yes! Sign up for our newsletter to receive special offers, promotions, and new arrivals.
13. Is my payment information secure?
Yes. MARONEJEWELRY LLC uses SSL encryption and industry-standard protections to keep your information safe.